Privacy Policy

• We collect account information (name/username/email) and customer support content you provide.
• We automatically collect device information, usage statistics, and crash logs; and location only if you allow it.
• Photos are not used for facial recognition or biometrics.
• If you choose AI-assisted features, any text/images you upload are processed on our own servers, not shared with third parties, and deleted immediately after processing.
• We do not sell personal information.

Information you provide

• Account information: name, username, email address.
• Customer support: messages you send to us (including attachments if you choose to provide them).
• Perfume archive entries: perfume names, scent profiles, usage notes, tags, and other entries you choose to input.

Information collected automatically

• Device information: device model, operating system version, language/region, app version, network information, and identifiers used for analytics as permitted by device settings.
• Usage data: feature usage, interactions, in-app events, and performance metrics.
• Crash logs: diagnostic data when the App crashes or encounters errors.
• Location: approximate or precise location only if you grant permission; you can revoke permission at any time in device settings.

Cookies and similar technologies

If parts of the App use web-based components, we may use cookies, local storage, and similar technologies (including web beacons) to enable login sessions and remember preferences. You can typically control cookies through device or browser settings.

Photos and face data

• We do not perform facial recognition, create face templates, or collect biometric identifiers.
• Images you choose to use for generation (including AI-assisted generation, if available) are used only to provide that requested feature and handled as described below.
• By default, images you add for your own catalog are stored locally on your device unless a specific feature you use requires uploading them (for example, a cloud-backed account feature or AI processing you explicitly initiate).

• Provide and maintain: account creation, login, saving records, and core functionality.
• Personalization: tailoring monthly rotation reports based on your inputs and settings.
• Improve: analytics, troubleshooting, feature development, and quality assurance.
• Security: protect accounts, prevent fraud, and enforce policies.
• Support: respond to inquiries and resolve issues.
• Legal: comply with law and enforce our terms.

Depending on your location, we rely on one or more of the following: contract, legitimate interests, consent (for optional processing such as location or AI processing you initiate), and legal obligation.

We share information only as necessary and in the minimum amount required:

• With your consent: when you ask us to share.
• With service providers: vendors who process data on our behalf under contracts (e.g., hosting, analytics, crash reporting, support tooling, security).
• For legal reasons: to comply with law or legal process.
• To protect rights and safety: to investigate suspected fraud or security issues.

Some features may offer AI-assisted analysis or generation. If you choose to use them:

• User control: you decide whether to upload text/images and whether to generate outputs.
• Processing location: inputs are processed on Whispy Team’s own servers.
• No third-party sharing: we do not share those inputs/outputs with any third party for processing.
• Deletion: inputs are deleted immediately after processing completes (including temporary processing copies).
• No training/marketing: we do not use these inputs/outputs for model training or marketing.

We may process information in countries other than where you live. When required, we use safeguards such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

• Encryption in transit and, where appropriate, at rest.
• Access controls and least-privilege practices.
• Security reviews/audits and monitoring.
• Backups and recovery procedures.

No method of transmission or storage is 100% secure, but we work to protect your information.

• Account information: for the duration of your account.
• After account deletion: delete or anonymize within 30 days (unless legally required otherwise).
• Usage/analytics: up to 12 months, then deleted or aggregated/anonymized.
• Support content: up to 6 months after a ticket is closed (unless needed longer for disputes/legal).
• AI processing inputs: deleted immediately after processing.

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, withdraw consent, and request data portability (where applicable).

To exercise these rights, email dqgooarhlf1907@outlook.com. We may need to verify your identity. We aim to respond within 5 business days.

The App is not directed to individuals under 17, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will take steps to delete it.

We may update this policy from time to time. We will update the Effective Date when changes take effect. Continued use of the App after an update means you accept the updated policy to the extent permitted by law.

Whispy Team
Email: dqgooarhlf1907@outlook.com